/* (c) schober24.com Deutschland | Schober, Thorsten */
/* Normal text typography throughout the app; no typewriter-style business fields. */
body,body.app-v2,body.portal,body.auth{font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Arial,sans-serif!important;font-size:15px;line-height:1.55;color:#27303d}
body :is(option,input,select,textarea,button,table,td,th,small,b,strong,label,summary,h1,h2,h3,p,a,span,dt,dd,div):not(.rich-legal-surface,.rich-legal-surface *,.legal-font-options *,.product-label *){font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Arial,sans-serif!important;letter-spacing:normal!important}
body.app-v2 .eyebrow,body.app-v2 .primary-nav .nav-group{font-weight:500;letter-spacing:.04em!important}body.app-v2 h1{font-size:26px;font-weight:600}body.app-v2 input,body.app-v2 textarea,body.app-v2 select{font-weight:400!important}body.app-v2 table td{font-weight:400}body.app-v2 .primary-nav>a{font-weight:500}
.support-shell{max-width:900px;margin:12px auto 56px;font-size:15px}.support-intake{max-width:640px}.support-shell h1{font-size:28px!important;line-height:1.25;margin:8px 0 12px;font-weight:600}.support-shell h2{font-size:18px;margin:0;font-weight:600}.support-shell p{margin:8px 0 16px}.support-client{font-size:15px;color:#667085;margin-top:22px!important}.support-muted,.support-shell small{color:#697386;font-size:13px}.support-back{font-size:14px;color:#5c6677;text-decoration:none}.support-heading{display:flex;justify-content:space-between;align-items:center;gap:24px;margin-bottom:22px}.support-heading>div{min-width:0}.support-heading h1{overflow-wrap:anywhere}.support-heading>a{flex-shrink:0}.support-card{padding:28px;margin:20px 0;background:#fff;border:1px solid #e4e7ec;border-radius:12px;box-shadow:0 2px 5px #172b4d03}.support-form{display:flex;flex-direction:column;gap:20px}.support-form label{display:flex;flex-direction:column;gap:8px;font-size:14px;font-weight:500}.support-form input,.support-form select,.support-form textarea{box-sizing:border-box;width:100%;max-width:100%;padding:12px 14px;border:1px solid #d2d7df;border-radius:7px;background:#fff;color:#26303d;font-size:15px;font-weight:400;line-height:1.5}.support-form textarea{resize:vertical;min-height:130px}.support-form small{font-weight:400}.support-form select[size]{padding:8px}.support-form option{padding:10px;white-space:normal}.support-form input:focus,.support-form textarea:focus,.support-form select:focus{outline:2px solid #bac9ed;outline-offset:2px}.support-shell button{font-size:14px;border-radius:7px;padding:11px 17px;cursor:pointer;min-height:44px;font-weight:500}.support-primary{background:#303846!important;color:#fff!important;border:1px solid #303846!important}.support-hint{font-size:13px;color:#697386;line-height:1.6}.support-timer-row{display:flex;align-items:center;justify-content:space-between;gap:18px;margin-bottom:25px}.support-clock{font-variant-numeric:tabular-nums;font-size:19px;color:#34734d;background:#eef7f1;border-radius:6px;padding:5px 12px}.support-actions{display:flex;flex-wrap:wrap;gap:10px}.support-text-button{border:0!important;background:transparent!important;color:var(--position-action-ink,#435575)!important;padding-left:0!important;box-shadow:none!important}.support-another{border-top:1px solid #edf0f4;padding-top:18px;margin-top:26px;display:flex;flex-direction:column;align-items:flex-start}.support-shell summary{cursor:pointer;font-size:14px;color:#596579;font-weight:500}.support-shell details[open]>summary{margin-bottom:18px}.support-mail{font-size:13px;color:#667085;padding:0 2px}.support-mail form{display:inline-block;margin-left:12px}.support-error{padding:13px 16px;border:1px solid #f0d7b3;background:#fffbf3;border-radius:8px;color:#805316}.support-followup{display:flex;flex-direction:column;gap:4px;background:#eff4fa;border-radius:8px;padding:16px;font-size:14px}.support-followup span{color:#697386}.support-update{padding:18px 0;border-bottom:1px solid #eef0f4}.support-update:last-child{border:0}.support-links{margin:28px 0}.support-links h2{margin-bottom:12px}.support-links a{display:flex;justify-content:space-between;gap:20px;padding:14px 0;border-bottom:1px solid #e5e7ec;color:#354157;text-decoration:none;font-size:14px}.support-links a span:last-child{font-size:13px;color:#6b778a}.support-dialog{border:0;border-radius:14px;padding:28px;width:min(500px,calc(100vw - 40px));max-height:85vh;overflow:auto;box-shadow:0 20px 80px #0003}.support-dialog::backdrop{background:#11182766}.support-dialog .support-timer-row{margin:0}.support-public{background:#f5f6f8;margin:0;padding:24px}.support-form [hidden]{display:none!important}
@media(max-width:700px){.support-shell{margin-top:0}.support-heading{display:block}.support-heading>a{display:block;margin-top:14px}.support-card{padding:20px}.support-shell h1{font-size:24px!important}.support-form input,.support-form select,.support-form textarea{font-size:16px}.support-actions{flex-direction:column}.support-actions button{width:100%}.support-links a{flex-direction:column;gap:4px}.support-public{padding:16px}}

.support-check{flex-direction:row!important;align-items:center}.support-check input{width:18px!important;min-height:18px!important}

/* Use available desktop space; keep individual form fields readable. */
.app-v2 main{padding-left:24px;padding-right:24px}.support-shell{max-width:none;margin-left:0;margin-right:0}.support-intake{max-width:820px}.support-customer-head,.support-input-row{display:flex;align-items:center;gap:16px;justify-content:space-between}.support-input-row>label{flex:1;min-width:0}.support-dialog{box-sizing:border-box}.support-intake select[hidden]{display:none!important}.support-intake .searchable-select{width:100%}.support-intake .searchable-select-results button{display:block;width:100%;text-align:left}.sr-only{position:absolute;width:1px;height:1px;overflow:hidden;clip-path:inset(50%)}.page-dashboard .hero h1{font-size:30px}.page-dashboard .hero{margin-top:0}.page-dashboard .stat{padding:18px}
@media(max-width:760px){.app-v2 main{padding-left:16px;padding-right:16px}.support-input-row{flex-direction:column;align-items:stretch}.support-customer-head{gap:8px}.support-dialog{padding:20px}}
.support-log-entry{padding:16px 0;border-top:1px solid #e5e7eb}.support-log-line{display:flex;gap:24px;justify-content:space-between}.support-log-line>div:first-child{min-width:0}.support-log-entry p{white-space:normal;overflow-wrap:anywhere;margin:6px 0}.support-log-entry b,.support-log-entry small{display:block}.support-log-amount{text-align:right;min-width:145px}.support-log-child{margin:12px 0 0 20px;padding-left:16px;border-left:2px solid #e5e7eb}.support-log-dialog{width:min(680px,calc(100vw - 32px))}.support-check{flex-direction:row!important;align-items:center}.support-check input{width:auto}.support-log .support-actions{margin-top:12px}.support-log-dialog textarea{min-height:90px}.support-form details .support-form{margin-top:16px}
@media(max-width:600px){.support-log-line{flex-direction:column;gap:8px}.support-log-amount{text-align:left}.support-log-child{margin-left:8px;padding-left:12px}}
/* All capture screens share the same left edge as lists and page headings. */
.app-v2.page-new-case .page-head,.app-v2.page-new-case .customer-picker,.app-v2.page-new-case [data-case-form]{margin-left:0;margin-right:0}
.app-v2 .settings-form{max-width:1180px;margin-left:0;margin-right:0}
.app-v2 .support-public .support-shell{max-width:1100px}
.article-media{min-width:0;display:flex;flex-direction:column;align-items:flex-start;gap:18px}.article-media .article-image{width:100%;max-width:340px;height:260px;object-fit:contain;background:#fff;border:1px solid #e4e7ec;border-radius:8px;padding:12px}.article-barcode{margin:0;max-width:100%;padding:16px;background:#fff;border:1px solid #e4e7ec;border-radius:8px}.article-barcode figcaption{font-size:13px;margin-bottom:12px}.article-barcode strong{display:block;font-size:16px}.barcode-bars{padding:4px 22px;overflow-x:auto;background:#fff}.barcode-bars svg{display:block;max-width:none}.article-image-error{font-size:13px;color:#805316}.article-price-calculation{grid-column:1/-1;background:#f8f9fb;padding:12px 14px;border:1px solid #e4e7ec;border-radius:8px}.price-metrics{font-size:13px;margin:0 0 8px;color:#46556a}.price-calculation-inputs{display:flex;gap:14px;align-items:end;margin-top:12px;flex-wrap:wrap}.price-calculation-inputs label{flex:1;min-width:160px}.price-calculation-inputs input,.price-calculation-inputs select{width:100%}.price-calculation-error{font-size:13px;margin:8px 0 0}.price-loss{color:#a14522}.article-price-calculation summary{cursor:pointer;font-size:13px}.article-barcode svg{shape-rendering:crispEdges}

.log-search-results{border:1px solid #ccd3de;border-radius:7px;max-height:220px;overflow:auto;background:#fff;margin-top:-14px;padding:4px}.log-search-results[hidden]{display:none}.log-search-results button{display:block;width:100%;text-align:left;background:white;color:#28313e;border:0;padding:12px;border-radius:4px;font:inherit}.log-search-results button[aria-selected=true],.log-search-results button:hover{background:#eef2f7}.case-primary-link{display:block;text-decoration:none}.customer-case-link{text-decoration:underline;text-underline-offset:3px}tr[data-case-row]{cursor:pointer}

.support-log{padding:20px!important}.support-log .support-heading{margin-bottom:12px}.support-log .support-log-entry{padding:12px 0;margin:0;border-top:1px solid #e1e5eb}.support-log .support-log-line{display:grid;grid-template-columns:minmax(0,1fr) 150px;gap:16px}.support-log-line>div:first-child{display:grid;grid-template-columns:160px minmax(0,1fr);column-gap:18px;align-items:baseline}.support-log-line>div:first-child>small:first-child{grid-row:1/4;align-self:start}.support-log-line>div:first-child>b,.support-log-line>div:first-child>p,.support-log-line>div:first-child>small:not(:first-child){grid-column:2}.support-log-line p{margin:4px 0!important;white-space:pre-wrap}.support-log .log-entry-actions{display:flex;gap:16px;margin:5px 0 0 178px;font-size:12px}.support-log .support-text-button{padding:3px 0;font-size:12px}.support-log-entry>.support-text-button{margin-left:178px}.support-log .support-log-child{margin:8px 0 0 178px;padding:10px 12px;background:#f7f8fa;border-radius:6px}.support-log-child .support-log-line>div:first-child{display:block}.support-log-child .log-entry-actions{margin-left:0}.support-log>.support-actions{margin-top:16px}.support-log>.support-muted{font-size:12px;margin-bottom:0}@media(max-width:700px){.support-log-line>div:first-child{display:block}.support-log .support-log-line{grid-template-columns:minmax(0,1fr) 95px}.support-log .log-entry-actions,.support-log-entry>.support-text-button{margin-left:0}.support-log .support-log-child{margin-left:16px}}

.article-media{flex-direction:row;flex-wrap:wrap;align-items:flex-start}.article-media .article-image{flex:1 1 160px;width:160px;max-width:230px;height:180px}.article-media .article-barcode{flex:0 0 auto}.article-media>.empty{font-size:12px;padding:12px}

.label-module-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(260px,1fr));gap:18px;margin-bottom:22px}
.dashboard-planning{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:18px;margin-bottom:22px}.dashboard-planning .support-card{padding:20px;margin:0}.planning-heading{display:flex;justify-content:space-between;align-items:center;gap:12px;margin-bottom:10px}.planning-heading h2{font-size:18px;margin:0}.planning-heading>a{font-size:12px;white-space:nowrap}.planning-items{max-height:280px;overflow:auto}.planning-item{display:flex;justify-content:space-between;gap:18px;padding:12px 0;border-top:1px solid #e5e8ed;text-decoration:none;font-size:13px}.planning-item>div{min-width:0}.planning-item strong{display:block;font-weight:500;overflow-wrap:anywhere;white-space:pre-line}.planning-item small{display:block;color:#717c8b;margin-top:4px}.planning-item time{white-space:nowrap;font-size:12px;color:#607087}.planning-item time.overdue{color:#ae2c36}.planning-item:hover strong{text-decoration:underline}@media(max-width:850px){.dashboard-planning{grid-template-columns:1fr}}

.support-intake{max-width:1000px}.intake-timing{margin:0;padding:18px;border:1px solid #dce1e8;border-radius:10px;min-width:0}.intake-timing legend{padding:0 6px;font-weight:700}.support-form .intake-choice{display:grid;grid-template-columns:1fr 1fr;gap:12px;margin:0 0 16px}.support-form .intake-choice label{display:flex;flex-direction:row;align-items:flex-start;gap:10px;padding:15px;border:1px solid #cbd2dc;border-radius:8px;cursor:pointer}.support-form .intake-choice label:has(input:checked){border-color:#303846;background:#f0f3f8}.intake-choice label span{display:grid;gap:5px}.support-form .intake-choice input,.support-form .intake-calendar-option input[type=checkbox]{width:18px;height:18px;min-height:0;flex:0 0 18px;margin:3px 0 0}.support-form .intake-calendar-option .check{display:flex;flex-direction:row;align-items:flex-start;gap:10px;text-align:left}.intake-calendar-option{padding:14px;background:#f7f8fa;border-radius:8px}.intake-calendar-option[hidden]{display:none}.intake-submit-area{border-top:1px solid #e0e4e9;padding-top:18px}.intake-submit-buttons{display:flex;gap:12px;justify-content:flex-end;align-items:center}.support-form .intake-submit-buttons button{width:auto}.intake-submit-buttons .support-text-button{order:-1}.intake-timing .intake-plan{margin:0}.intake-timing .intake-plan[hidden]{display:none}@media(max-width:620px){.support-form .intake-choice{grid-template-columns:1fr}.intake-submit-buttons{flex-wrap:wrap}.intake-submit-buttons button{flex:1}}

.partner-page{background:#f3f5f8;color:#28313e}.partner-topbar{display:flex;align-items:center;gap:24px;padding:18px max(24px,calc((100vw - 1120px)/2));background:white;border-bottom:1px solid #dfe4ec}.partner-topbar img{max-width:120px;max-height:45px;object-fit:contain}.partner-topbar strong{flex:1}.partner-topbar a{color:#38465d;text-decoration:none;font-weight:600}.partner-shell{max-width:1120px;margin:36px auto;padding:0 24px}.partner-heading{padding:24px 0;border-bottom:1px solid #dfe4ec;margin-bottom:24px}.partner-heading h1{font-size:32px;margin:8px 0}.partner-customer{display:flex;gap:18px;align-items:center;flex-wrap:wrap}.partner-status{background:#e1edf9;color:#254567;border-radius:20px;font-size:13px;padding:6px 12px}.partner-instructions{border-left:4px solid #ed1736}.partner-page .support-form{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:20px}.partner-page .support-form h2,.partner-page .support-form label:has(textarea),.partner-page .support-form details,.partner-page .support-form p,.partner-page .support-form button{grid-column:1/-1}.partner-assignment-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:20px}.partner-page a.support-primary{display:inline-block;padding:12px 18px;border-radius:7px;text-decoration:none}.partner-page .support-card{padding:26px}.partner-page input,.partner-page textarea,.partner-page select{box-sizing:border-box;min-width:0}@media(max-width:680px){.partner-topbar{gap:12px;padding:14px}.partner-topbar img{max-width:70px}.partner-shell{padding:0 16px;margin:20px auto}.partner-page .support-form,.partner-assignment-grid{grid-template-columns:1fr}.partner-heading h1{font-size:25px}}

.dashboard-planning:has(.upcoming-appointments){grid-template-columns:repeat(3,minmax(0,1fr))}.planning-item>div{min-width:0}.planning-item small{overflow-wrap:anywhere}@media(max-width:1150px){.dashboard-planning:has(.upcoming-appointments){grid-template-columns:repeat(2,minmax(0,1fr))}.upcoming-appointments{grid-column:1/-1}}@media(max-width:700px){.dashboard-planning:has(.upcoming-appointments){grid-template-columns:1fr}}
.repair-review{margin-top:24px;border-top:1px solid #dce1e9;padding-top:20px}.repair-review dl{display:grid;grid-template-columns:minmax(130px,1fr) 3fr;gap:8px 20px}.repair-review dt{font-weight:600}.repair-review dd{margin:0;white-space:normal;overflow-wrap:anywhere}.repair-photos{display:flex;flex-wrap:wrap;gap:16px}.repair-photos figure{margin:0;max-width:240px}.repair-photos img{width:100%;height:160px;object-fit:contain;border:1px solid #ddd;border-radius:8px}.repair-photos figcaption{overflow-wrap:anywhere}[data-repair-signature] canvas{display:block;width:100%;max-width:900px;height:200px;touch-action:none;border:1px solid #bac4d2;background:white;border-radius:8px}[data-repair-signature] .check{margin:16px 0}[data-signature-error]{color:#b42318}@media(max-width:600px){.repair-review dl{grid-template-columns:1fr}.repair-review dd{margin-bottom:10px}}

.repair-navigation nav{display:flex;flex-wrap:wrap;gap:8px;margin-top:16px}.repair-navigation nav button{flex:1;white-space:nowrap;min-height:44px}.repair-navigation nav button[aria-pressed=true]{background:#29323f;color:white;border-color:#29323f}.repair-mail-history{margin-top:24px;border-top:1px solid #e3e6ec;padding-top:14px}.repair-mail-history p{font-size:12px;margin:8px 0}#repair-workflow .support-update{padding:16px;background:#f8fafc;border:1px solid #e2e7ee;border-radius:8px;margin:12px 0}#repair-workflow details{margin:14px 0}#repair-workflow .form-grid{max-width:960px}#repair-workflow [data-repair-phase][hidden], [data-repair-phase][hidden]{display:none!important}

.support-identity-row{display:grid;grid-template-columns:minmax(0,210px) minmax(0,1fr);gap:16px}.support-identity-row label{min-width:0}.support-identity-row select{min-width:0;width:100%}form label[hidden]{display:none!important}@media(max-width:420px){.support-identity-row{grid-template-columns:1fr 1fr;gap:12px}.support-identity-row select{font-size:13px}}